About Tokegon

Frequently asked question

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Frequently asked question

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Frequently asked question

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Shipping and Returns

Where does Tokegon ship?

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How much does shipping cost?

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How do I return or exchange an item?

All sales on tokegon.box are final. If items are damaged in transit we’ll happily provide a replacement or refund. Email cs@tokegon.box within 14 days of delivery.

I received the wrong items.

That’s annoying—we’re sorry for the mixup! Please contact cs@tokegon.box and let them know which items you’re missing.

I already checked out but need to change my order!

We can’t make any changes to your order, but if you reach us in time we’ll be happy to cancel it so you can place a new one. Once orders are ready to ship, they can’t be cancelled, so get in touch right away! Email cs@tokegon.box.